Terms of sale

These terms apply between Vehigo (see the legal notice) and each garage that has an account, hereinafter the “Client”. The Client acts for professional purposes.

The Client accepts them on registration, by ticking the box provided; subscribing to a paid plan confirms this acceptance. They supplement the terms of use and prevail over the Client’s own general terms and conditions.

All plans include the garage’s showcase, messages with buyers and statistics. They differ in the number of listings that can be online at the same time, published or reserved, and, for paid plans, in the number of VIN lookups included each month. The content and price of each plan are shown on the Pricing page.

The Découverte plan is free, with no time limit and no payment method. It is assigned on registration.

When the plan’s number of listings is reached, no new listing can be put online: nothing extra is charged.

When the plan allows fewer listings than the Client has online, after moving to a smaller plan or at the end of a paid plan, the Client keeps online the listings it has marked “Keep” in its pro dashboard, three at most, then its most recent listings, up to the plan’s number. The others become “Outside plan”: they leave the site without being deleted, and the Client can put one back online in place of another. If the Client then moves to a larger plan, they come back online automatically, most recent first, up to that plan’s number, provided they comply with the publication rules.

A paid plan can only be subscribed to if online payment is open. As long as it is not, only the Découverte plan is available.

Looking up a vehicle’s specifications by its VIN, when this feature is enabled, is reserved for paid plans whose payments are up to date. Each paid plan includes a number of lookups per calendar month, Belgian time, shown on the Pricing page. Only a lookup that finds the vehicle counts; a lookup with no result, or a lookup of a vehicle already looked up on Vehigo in the last 30 days, does not count. Beyond that, the Client may make, each month, as many extra lookups as its plan includes. Each one that finds the vehicle is charged at the price shown on the Pricing page, excluding VAT, without the founder offer discount, on the next invoice of the subscription, even if the subscription ends in the meantime. The form shows this price before each lookup; starting it constitutes agreement. Beyond these extra lookups, lookups are unavailable until the first day of the following month. The lookup depends on an external data provider and may be temporarily unavailable.

From 19 October 2026 to 18 January 2027 inclusive, each Client may have up to 300 listings online at the same time, whatever its plan, free of charge and with no payment method. A Client who registers during the offer benefits from it until the same date.

Paid plans can be subscribed to from 11 January 2027. A paid plan subscribed to during the offer costs nothing before 19 January 2027: its first payment takes place on that day, then every month on the same date. During the offer, a change of plan applies immediately, free of charge.

Looking up a vehicle’s specifications by its VIN is not included in the offer: it starts when the offer ends, on 19 January 2027, for paid plans, even those subscribed to during the offer.

The Client is notified by email 30 days, then 7 days, before the end of the offer. Until the end of the offer, it can mark in its pro dashboard the listings it wants to keep online, three at most.

At the end of the offer, each Client keeps its plan’s number of listings online, under the rule for “Outside plan” listings described above. Without a paid plan, it keeps three listings online.

The first 20 Clients who subscribe to a paid plan, once online payment is open, get a 50% discount on the public price excluding VAT of their plan, for life: even if they change plan, and even if the public price changes.

The benefit lasts as long as the paid subscription remains active, without interruption. It is lost for good if the subscription stops: return to the Découverte plan, unpaid amount or closed account.

A business, identified by its company number, can benefit from it only once. Places go to the first subscriptions, and are only secured on the first payment received: a subscription whose first payment fails frees up its place.

A Client who signs up with a valid sales code, given by a Vehigo salesperson or printed on their documents, gets a 20% discount on the price excluding VAT of its paid plan for its first 3 paid months, after the launch offer if it subscribes during that offer.

This discount does not add up with the founder offer: a Client that gets a place in the founder offer keeps that discount, instead of the code’s; once there are no places left, the code gives its discount. It applies only once per Client, to its first paid subscription, and not to the VIN lookups charged on top of the plan.

The code is entered when signing up; it cannot be added afterwards. Vehigo may turn a code off at any time: it is then no longer accepted at sign-up, but the Clients already signed up with it keep their discount.

A paid plan is subscribed to from the pro dashboard. Payment is made on the secure page of Stripe, Vehigo’s payment service provider, where the Client accepts these terms by ticking the box provided. The plan is active as soon as Stripe confirms the payment.

The Client may move to a larger paid plan at any time: the change is immediate, and the price difference for the rest of the current period is invoiced straight away, pro rata. Moving to a smaller paid plan takes effect at the end of the period already paid.

Returning to the Découverte plan takes effect at the end of the period already paid.

Prices are shown in euros, per month, excluding VAT. As long as Vehigo falls under the special small business VAT exemption scheme (article 56bis of the VAT Code), no VAT is charged, and each invoice mentions this scheme. If Vehigo becomes liable for VAT, it is added to the price excluding VAT, at the statutory rate, on each invoice issued from the day it becomes due; the Client is informed of this by email and may cancel free of charge.

Paid plans are paid in advance, every month, on the anniversary date of the subscription. Invoices are available in the billing area, accessible from the pro dashboard, and are sent via the Peppol network, as the law requires between businesses.

Vehigo may change its prices. A new price only applies to an ongoing subscription after at least 30 days’ notice by email; the Client may cancel free of charge before it takes effect.

Payment is made by bank card or by SEPA Direct Debit, through Stripe. Vehigo neither sees nor stores card or account numbers. The Client manages its payment method in the billing area.

If a payment fails, the Client is notified in its pro dashboard. If the amount remains unpaid, Vehigo may end the paid plan. The Client then returns to the Découverte plan, and its listings beyond that plan’s number become “Outside plan”, as described above.

Any amount unpaid on the due date bears late-payment interest and gives entitlement to the fixed compensation of €40 provided for by the Law of 2 August 2002 on combating late payment in commercial transactions.

Paid plans are concluded for one month and renew automatically from month to month. The Client may cancel them at any time from its pro dashboard, at no cost and without giving a reason, by choosing the Découverte plan.

Cancellation takes effect at the end of the period already paid, until which the paid plan remains active. A period that has begun is not refunded, unless Vehigo fails to meet its obligations.

The Client may also close its account at any time, from its pro dashboard or by writing to infos@vehigo.be; its subscription is then cancelled immediately, and the period that has begun is not refunded.

Vehigo may terminate the contract under the conditions set out in the terms of use. If it does so without any breach by the Client, the part of the current period already paid is refunded pro rata.

Vehigo uses reasonable means to keep the site available and working properly. This is a best-endeavours obligation (obligation de moyens): no availability rate is guaranteed. Planned maintenance is announced in advance where possible.

Support answers by email at infos@vehigo.be, in French or Dutch, in the same way for all plans.

Vehigo is only liable for direct damage caused by a breach of its obligations. It is not liable for indirect damage, such as loss of turnover, of customers or of a sale.

Except in the case of wilful misconduct or fraud, Vehigo’s liability is limited to the amount paid by the Client over the last twelve months.

As the Client acts for professional purposes, the consumers’ 14-day right of withdrawal does not apply. The free Découverte plan makes it possible to try the service before choosing a paid plan.

For payment, Stripe receives the garage’s email address, name, address, company number and language, as well as the payment information the Client gives it. Billit receives the invoices, to send them via Peppol. The rest is described in the privacy policy.

These terms are governed by Belgian law. The parties first seek an amicable solution. Failing that, the courts of the judicial district of Liège have exclusive jurisdiction.